Legal

Privacy Policy

Last updated: March 2026

"Your trust is sacred to us. What you share here
stays protected — always."

Who We Are

Hello Pretty Love is a faith-rooted self-love space offering digital guides and resources for women who want to heal gently, live intentionally, and stay anchored.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

We only collect what we need to serve you well:

Purchase information — your name, email address, and payment details (processed securely by CHIP)
Contact information — when you email or message us
Usage data — basic analytics such as pages visited (via cookies)
Voluntary information — anything you choose to share when engaging with us

We do not collect sensitive personal data such as identification numbers, medical information, or financial records beyond what is needed to process your payment.

How We Use Your Information

Process and fulfil your digital product orders
Send you your purchase receipt and download access
Respond to your enquiries and customer service requests
Send occasional emails about new releases (only if you opt in)
Improve our website experience based on usage patterns

Payment Processing

All payments are processed securely through CHIP (chip-in.asia). We do not store your credit card or banking details on our servers.

Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings at any time.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information only with:

Payment processors (CHIP) necessary to complete your transaction
Email service providers used to deliver your purchases
Legal authorities, if required by Malaysian law

Data Retention

We retain your purchase records for a minimum of 7 years in accordance with Malaysian accounting and tax requirements.

Your Rights

Request access to the personal data we hold about you
Request corrections to any inaccurate information
Request deletion of your personal data (subject to legal obligations)
Unsubscribe from our email communications at any time

Children's Privacy

Hello Pretty Love is intended for adults aged 18 and above. We do not knowingly collect personal information from individuals under the age of 18.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page.

Questions about your privacy? We take this seriously.

[email protected]